RAL – Alternative Dispute Resolution
In compliance with Law nº 144/2015, we inform esteemed consumers that we have entered into the Consumer Arbitration Convention in the form of full membership and that in the event of a dispute, we have alternative means of resolving disputes, namely the CIAB – Information, Mediation and Consumer Arbitration (Consumer Arbitration Court) with addresses at:
- Avenida Rocha Paris, nº 103 – 4900-394 Viana do Castelo
- Rua D. Afonso Henriques, nº1 – 4700-030 Braga
or through the electronic site at www.ciab.pt.